Pursuing innovation has intensified greatly in recent years across multiple industries, including health care, especially as promising digital solutions have proliferated. Unfortunately, as pointed out by Tendayi Viki in this Fortune article, too often companies pour money into innovation efforts but do so outside of a clear business strategy, getting paltry outcomes as a result.
We have seen this play out among our health care clients. Telehealth, predictive analytics, remote monitoring…the list of new ways to enhance access, affordability and quality is exciting but also daunting to traditional health care companies. Frequently, we see what appears to be random, disconnected efforts to pursue these innovations. On the one hand, this approach seems promising as health care companies are trying to leverage grass-roots efforts by their front-line staff. But, as Viki mentions in his article, without a clear incorporation of how innovation efforts specifically fit into achieving overall business strategic goals, many of these efforts are poorly understood, supported and funded. Thereby, diminishing their impact.
Where we have seen greater success is when a clear business vision has been established with investments in specific, promising types of innovation playing a specific role in achieving measurable results. In this way, a portfolio of innovation investments/projects can be properly funded, managed, and their success measured.
Charles is an Artesient Vice President with more than 20 years of management consulting and business experience. He has a history of guiding organizational change efforts in various project, program, and organization leadership roles across several industries with significant experience in healthcare and high-tech.
Charles’ strengths are in strategic planning, organizational redesign, large-scale program management, and telehealth solutions. Previously, Charles was an Executive with Kaiser Permanente and a Senior Manager with Deloitte Consulting. He received his MBA from the University of Texas at Austin and London Business School.
As President, Todd Walike leads Artesient’s business operations and is responsible for the development and management of the Firm’s client base, consulting practices, and operations. As a consultant, his bottom-line perspective for transformative solutions has contributed to his clients’ success with projects ranging in scale from department-specific initiatives to enterprise-wide programs.
A highly recognized leader, Todd brings a distinguished track record of more than 25 years of service to dozens of healthcare clients ranging from physician practices, hospitals and integrated delivery systems, to national health plans and disease management companies. Previously, Todd was a Partner with Deloitte Consulting and earned his MBA from USC.
Ed is a Director with Artesient and brings more than 25 years of experience across multiple industries including healthcare, financial services, and telecommunications. His clients typically require significant strategy, process and technology transformations and have drawn on his expertise in process redesign, package-based technology implementations, project/program management and key areas of health plan operations.
Ed has extensive experience in developing solutions for customer facing processes and back-office functions as well as guiding major process and system implementations. Prior to Artesient, Ed served as Director, Product Engineering at Blue Shield of California and was a Partner in the Technology Integration practice at Deloitte Consulting. He has a Bachelor of Science in Economics from the University of San Francisco.
KV, a Director with Artesient, has more than 25 years of experience. He is a seasoned information technology professional with extensive program management experience leading teams of consultants in the areas of IT planning, management and delivery.
KV has led numerous projects for a range of clients including organizations within the healthcare, financial services, consumer products and high-tech industries. Prior to Artesient, KV was a Senior Manager at Deloitte Consulting and a Manager at Hewlett Packard Professional Services. KV earned a Bachelor’s Degree in Physics from the University of Madras in India.